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Seminar on

Getting Top Managers to Contribute to 
a Smooth ERP Implementation

By Prem Kamble

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About the Seminar

" The seminar aims at ensuring success of IT Implementation by narrowing the gap between the IT Specialists and the Functional Managers so that the two form a strong cohesive team "

This seminar provides both pre-sales and post-sales benefits to the ERP Implementer. It helps in lead generation for ERP Vendors. As a post-sales benefit, this seminar helps cut down the cost, time and stress of ERP Implementation.

The seminar aims at ensuring success of IT Implementation by narrowing the gap between the IT Specialists, the Functional Managers and CXOs so that they form a strong cohesive team. It is an ideal kick-off event for any ERP Implementation. Beginning an ERP implementation with this seminar ensures that the IT and functional teams work as a very well-knit team with perfect understanding of each others' role. It helps participants empathise with each-other. 

The seminar is a result of a deep study of causes of IT failures and a close observation of people's behaviour under IT - Driven change.

The right involvement of the CEO and Department heads/Senior managers is the key to success of IT Implementation projects. Typically, most top managers do not get actively involved due to their innate fear of technology. They tend to delegate technology projects to their subordinates: "I just do not understand this technology. You do whatever you want to do and ensure that the project succeeds". It is unlikely to succeed with low senior level involvement. Equally common is a scenario where there is a very enthusiastic involvement of managers to begin with, soon to be turned into dismay and frustrations due to over expectations.

Either way, the project ends up in friction, allegations and counter allegations resulting in stress, delays and total failure of the project resulting in immense losses.

The seminar ensures better participation by managers by working on their subconscious fear of technology. It delivers just that what managers need to know not only to face IT Driven change but to be catalysts to change. The good news is that the managers need not know IT, they only need to know Behavioral IT™, which is much easier to learn. They need to know how people behave under the impact of technological change and how to manage their resistance to change.

This seminar also helps managers to set the right expectations from this technology. It addresses the common misconceptions, mindset and psychological issues. It is an eye opener for the managers to know that this technology, which we rave about and consider to be far superior to machines of machine-age, is in fact far inferior and far more demanding. This helps set right expectations and also to empathise with the IT professionals. It helps bring the two teams closer to form a solid team to face the perils of this difficult technology.

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Why this Seminar?

Benefits for You

This seminar can provide both pre-sales and post-sales benefits to the ERP Implementer. This seminar can help in lead generation for ERP Vendors. Top managers are normally in a very relaxed mood when attending trainings and seminars and have all the time to discuss (which they never have otherwise). This seminar provides a good occasion for ERP Vendors for ice breaking and lead generation. It allows participants to discuss real process and automation issues within their company. This provides a very good opportunity for ERP companies to understand their prospect's problems and propose right solutions through ERP.

As a post-sales benefit, this seminar is an ideal kick-off event for any ERP Implementation. Beginning an ERP implementation with this seminar ensures that the IT and functional teams work as a very well-knit team with perfect understanding of each others' role. It helps participants empathise with each-other. The seminar ensures a strong bonding and understanding between all parties involved in implementation, i.e., top management, users, IT department, vendors, etc. This seminar thus helps in reducing the cost, time and stress of ERP implementation.

It improves your credibility for implementations by ensuring higher success rates due to better user involvement. Higher success rates ensure better resource utilization, better order books and better bottomlines.

The managers learn how to collaborate rather than confront. They learn to empathise with IT folks. CEOs learn to take a more balanced view and be more effective change managers. The transition to your automated systems is therefore less stressful.

Benefits for your Client Company

While it benefits your company, it benefits your client's company too. Businesses are incurring heavy losses on account of failed implementations - leave alone the opportunity cost and productivity loss due to friction and frustration among senior managers. The seminar helps save cost through faster and more effective automation.

Statistics place implementation failures to anything between 60% and 80%. The cost of ERP implementation is not the software cost alone, it includes hardware cost, training cost, cost of senior people's time and most important the consultant fees, which are very high. The cost of average ERP implementation for a medium to large enterprise with 100 to 250 users is about Rs. 25 million and the total cost of ownership around Rs. 45 million (Source: Aberdeen Group, August 2006). With cost of services having shot up, the cost will be higher.


With average 70% failure rate, the stakes are quite high for your client.

Benefits for Functional Managers

This training benefits managers personally - both in terms of their success in the company and their personal growth as professionals. Managers with IT awareness are in greater demand in the corporate world. There is already a great digital divide, Managers who are IT Aware and those who are not. The seminar will help them to be on the right side of the divide.

Managers will be able to better utilize technology without the frustrations and pains, which most managers go through. They will be able to interact with the IT folks more intelligently and thereby use technology more effectively to their own advantage.

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Who Should Participate?

Participants can be CEOs, Entrepreneurs, CXOs, Business Heads, Department Heads, Line Managers,  etc. In other words, any managerial staff at any level.

Participants can cut across all functions. Whereas the program is useful for non-IT managers from all functions like Finance, production, materials, procurement, HR, Admin, etc., it is equally useful for IT managers like CIOs, Sr. Mangers, Project Managers, Analysts, implementers, program managers and team leaders.

Whereas it is particularly useful for companies which are at an early stage of implementation or those who are planning to implement it in the near future, it will be useful also for those who have already implemented applications.



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Why Us

Prem Kamble is a Computer Professional with MBA from IIM Calcutta and B.Tech. from IIT Bombay. He has passed Advanced Management course called "Energo Cybernetic Strategy" with flying colors from Germany. He has also attended self-development programs like Est, Forum, Advanced Course, SELP (Self Expression & Leadership Program), etc. organized by Landmark Education Foundation, USA (earlier Centers Network) which have helped him to develop a broader outlook and a different way of thinking.

He has successfully overseen technology transitions for over 25 years. During his career, he has been a keen student of IT Management, Change Management, particularly the people and psychological issues of IT transformation. Here he shares his rich experience and learning with Top Professionals like you.

He has very closely interacted with people and lived with them during the struggle of technological changes. He, therefore, knows their fears, discomforts, anxieties and frustrations as they go through the implementations. He also knows what exactly they think they need to know of this technology, and what they should actually know.

He has worked both as Software Delivery head in SEI Level 5 companies and as Head of Technology in manufacturing companies. As Software Delivery Head in SEI Level 5 company, he created records of

*    Delivering all projects on time

*    Highest Repeat Orders

*    Highest Resource Utilization

As Head of IT in companies like Essar, Sutherland, Pidilite, Modi Rubber, etc. he has been extremely successful in conceptualizing and implementing computerized systems in the toughest of situations. He has expertise right from high-level IT Strategies and Management of IT-Driven-Change to down-to-earth software delivery.

He started his career as an analyst/ programmer and in less than five years was heading the IT function for a group of companies. He has major contribution in introducing computers for business applications in reputed companies. His areas of interest are business orientation and human orientation in Information Technology, study of the psychology of evolution from industrial era to information age, etc.

With a right mix of People, Process and Technology (PPT) expertise, he specializes in Business Process Automation focused on business objectives and people. Having managed IT on behalf of both IT user companies and SEI CMM Level 5 software manufacturing companies, he has expertise right from high level IT Strategies, Change Management, Strategies for IT implementations, upto down to earth system architecture and software delivery. With his close study of the businesses and people, he brings the insight to develop business solutions that work for businesses and people.

He has published articles on InfoTech management in the country's leading magazines. Most of the articles display an 'out-of-the-box' thinking and a knack to see what is not so obvious. He has also written on an objective analysis of God and Religion. Though these two areas of IT Management and Religion may seem to be poles apart, Prem believes that they are actually very closely related - both are a study into the human psychology of change.


Success Stories/ Real Life Case Studies

*  On Business Orientation in IT

*  Prem Kamble's IT Strategy to get maximum Business Benefit was published in Times of India. This is an excellent real life case study of ways to maximize your business benefits in IT. Click here to Read

*  On People Orientation in IT

*  Prem Kamble created a record in a SEI Level 5 company by delivering all projects on time and to specs, to the utmost delight of his overseas customers. He penned down the success factors in an article. Click here to Read.

*  On Successful IT Implementation Strategy

*  His Implementation Strategy and People orientation which led to the success was published as a cover article in Computers Today. This makes a good case study in key success factors of IT Implementations in companies. Click here to Read.


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